‘I can categorically state that Article 12 in Scotland operates fully in line with this policy. The non-hierarchical structure promotes autonomy, professional confidence and trust amongst the work force. We feel challenged in our roles, yet we are supported and guided throughout – ensuring that the individuals working for Article 12 are taken regularly out of their comfort zone and into their growth zone’.
‘We feel valued, trusted, respected and supported as a workforce, and because of this Article 12 in Scotland has created an organisational culture that could easily be presented as a best practise model’.
‘There is a culture of openness which facilitates professional dialogue and an understanding of the strategic goals of the organisation. Knowing the bigger picture has helped me to better understand what I have to achieve at ground level. I have also been given many opportunities for professional development and I feel I have learned a great deal over the last three years.
‘For me personally it has been an excellent place to work especially with my circumstances and it helped me get back into work’.
‘The workforce is diverse and the organisation ensures that there is no discrimination when recruiting. All members of staff are treated with respect and kindness, which is not always the case in work situations. Opportunities are given to gain qualifications promoting future career opportunities and workers with young children are encouraged to bring them to the workplace, removing childcare barriers. There is devolved authority resulting in the empowerment of all staff’.
‘On a personal level, part of what makes Article 12 a good working environment is the respect and understanding shown to members of the team. There is always sensitivity shown around health issues or any family issues which arise. Support is always offered and any time needed to overcome issues is freely given. This removes work stress from already difficult situations and makes individuals feel valued. I have benefited from this approach, as have others. I have also felt supported when I have made mistakes. The flexible working hours also reduce work stress and has given me a much better work/life balance than I had in my previous position.
‘Everything in this policy statement is true. Everyone at Article 12 is happy to help and are also happy people to work with, always helping you and doing that little bit more to give you that confidence you know you have’.
‘From a personal point of view, I have greatly benefited from how we work – as a carer and mother, the flexible hours make a huge difference in my life so I can balance work and personal life. Article 12 is very family friendly. I have also benefitted from the work experience and support I have been given throughout working with Article 12 – I have had many opportunities to expand on my skills and knowledge. In addition to this I feel, as a female Gypsy/Traveller, [that] I am respected and accepted within the organisation’.